Account Management

365 Training and Support

• Zmags support is available via phone and email and offers hands-on assistance, from case initiation to issue resolution
• Critical support is available
• Group or 1-1 training on existing or new features can be scheduled
• The Creator Community offers access to real-time updates and resources, including guides, video tutorials, and best practices to keep you up-to-date

Creator Health Reviews

• Quarterly review with your key stakeholders are held to discuss strategy, best practices, and results
• Continual review, education, and decision-making is available to ensure you are getting the most value from Creator

Use Cases & Best Practices

• Frequent meetings with your Account Manager are held to discuss best practices, new features, and expanding use cases
• Frequent webinars and customer newsletters are offered to ensure that you discover new features, how-to tips, and the latest peer examples

Analytics & Campaign Reviews

• Ongoing review of important KPIs, results, and next steps are held wtih your key internal analytics stakeholders