Liz Earle has been known for its luxurious award-winning skincare but now the brand’s website design has caught the attention of its customers. The specialist skincare brand has recently come out on top as one of the best online shops.
This high accolade for Liz Earle was given from a panel of more than 10,000 consumers according to a survey by consumer group Which?.
Liz Earle won with a 94% customer ranking score. According to Harry Rose, editor at Which?, “the online shops with the happiest customers tend to be the ones that offer a personal service, quality items, and deliver quickly and conveniently.”
Rose goes on to explain that websites which are easy-to-use with excellent customer service tend to outperform other websites. The editor goes on to explain how small brands have been competing with big brands. Small brands have the ability to provide in-depth personal customer experience while giving customers exactly what they want.
With the use of Creator by Zmags, Liz Earle has enhanced their website by incorporating personalized quizzes to find the perfect holiday gift as well as gift guide carousels that perfectly display the brand’s award-winning products.
Check them out and see for yourself how Creator can boost your user experience!