Zmags Careers

Zmags Careers

Join Our Team

Zmags, the shoppable content company, empowers retail marketing and ecommerce professionals to easily create and rapidly publish the engaging shoppable digital experiences that increase user engagement and conversions.

The Zmags Creator and Publicator platforms enable these experiences without the need to write a single line of code. Over 1,500 of today’s leading companies, including New York & Company, Nike, Neiman Marcus, Marks & Spencer, Kate Spade, Pier 1 Imports, Ethan Allen, Ralph Lauren, Hugo Boss and many more, trust Zmags to help them instantly connect with their customers. The company is headquartered in Boston with offices in London and Copenhagen.

Interested in joining a team of work hard, play hard individuals who are committed to changing the complicated world of content marketing? Check out our current openings.

Please send resume and cover letters to careers@zmags.com.


  • Pre-sales and Technical Support Engineer (Boston)

    Location: Boston, MA
    Type: Full Time
    Experience: Junior

    We are looking for a motivated, professional and service-minded individual to join our team in the role of Pre-sales and Technical Support Engineer. The Zmags Global Services is a dynamic, customer focused team driven to exceed expectation, foster brand loyalty, evolve the Zmags products and drive revenue.

    In this role, you will support and provide technical consultation for Zmags’ two SaaS platforms, Publicator and Creator. This includes (i) supporting the sales team during the latter part of the sales process and (ii) providing 1st Level and 2nd level Support for both platforms.

    Support includes live phone, email and chat as well as some arranged customer calls and consultation. 2nd level support will include pre-sales solution consulting, investigation into whether suggested solutions are viable, demonstrating the product and troubleshooting existing solutions with the relevant web tools.

    Our ideal candidate is a high-energy, high-performing individual with a desire to learn – and will demonstrate exceptional customer service and technical skills that can be applied effectively with advanced knowledge of the Zmags Products. It’s essential you enjoy working with customers and colleagues, be motivated, and have strong technical and communication skills.

    The job is ideal for a recent Computer Science graduate (or similar) looking for a customer facing role with exposure to sales, product and engineering. There will be both horizontal and vertical opportunities for growth based on performance, not tenure. This job is a great opportunity to work within a flexible and collaborative environment as part of a growing SaaS company.

    Responsibilities:
    • 1st and 2nd level Support - Troubleshooting, fault diagnosis and providing resolution to customer issues with SLA and targets
    • Drive pre-sales technical support and product demo’s
    • Managing and developing technical solutions - scoping/ maintenance/ implementation
    • Listen and understand the customer's needs and provide proactive suggestions as well as answers to improve customers' use and satisfaction
    • Bug and Case Management
    • Contribute to the development of internal knowledge base and customer solution portal.
    • Ad-hoc Dev tasks and projects as-needed

    Qualifications:
    • HTML/CSS/XML, JavaScript, PHP, SQL
    • Experience with Object Oriented Programming concepts
    • Web-debugging (Charles, Fiddler, Dev Tools)
    • Zendesk / Jira / Salesforce
    • Computer Science degree (or similar) preferred
    • Candidates with Python, iOS/Django will stand out.

    Exempt, full benefits included.


    Email resume and cover letter to: careers@zmags.com

  • Senior Account Executive (Boston)

    Location: Boston, MA
    Type: Full Time
    Experience: Experienced

    Want to sell both proven and new and innovative products to the best global brands? Help build a great company and culture? Be compensated for your performance? Then this might be the job of a lifetime...

    The Zmags Sr. Account Executive is passionate about selling. They invest their time and effort each day building and maintaining a strong pipeline of prospective customers, and know how to manage their business. The Sr. Account Executive creates, identifies, manages and then closes sales for Zmags. The successful candidate will be an ambitious self-starter who can create a large pipeline of business within a short period of time – and ensure the pipeline remains healthy over a sustained period.

    Responsibilities:
    • Achieve/exceed sales goals through the direct sale of Zmags existing and new products and services to prospective customers within their specific geographic territory.
    • Identify and qualify high-value sales opportunities through cold-call prospecting, networking, trade shows, and lead follow up.
    • Conduct thorough discovery, qualify need and strategically prove the value of Zmags solutions to address those needs.
    • Own the sales cycle – from lead generation to closure.
    • Actively own and maintain a sales pipeline in accordance with Zmags business process and philosophies.
    • Must have unquestionably high ethics, integrity, and humility and have a desire to be part of a stable, growing organization.
    • Work with marketing and sales management to document and report back on customer success using the Zmags platform.
    • Comfortable talking to all levels of an organization, including C-level executives.
    • Demonstrated ability to work well in a fast paced, results oriented, team environment.

    Qualifications:
    • A proven hunter and closer with outstanding customer referrals and exceptional skills in prospecting, qualifying, developing and closing business
    • 3 – 5 years of Sales experience, Software As A Service experience a huge plus and preferred
    • Experience selling into marketing and ecommerce teams at all levels of seniority: users/buyers/senior leadership
    • Confident presenter with experience running both face to face meetings and web conferences
    • Exceptionally strong work ethic, self-motivated, metric-oriented, curious and driven with exceptional communication and interpersonal skills
    • Strong organizational and follow-up skills in order to run multiple opportunities in a tight sales cycle (60-90 days).
    • Must have a positive attitude, be confident, and desire to be the best.
    • Experience with MS Office products and Salesforce.com a definite plus.
    • BA/BS or equivalent

    Competitive base plus uncapped commissions. Full benefits are included.


    Email resume and cover letter to: careers@zmags.com

  • Business Development Representative (Boston)

    Location: Boston, MA
    Type: Full Time
    Experience: Junior

    Want to sell both proven and new and innovative products to the best global brands? Help build a great company and culture? Be compensated for your performance? Then this might be the opportunity for you...

    The Zmags Business Development Representative is passionate about selling. They invest their time and effort each day building and maintaining a strong pipeline of prospective customers. The Business Development Representative creates and identifies sales opportunities for Zmags. In the role, you will be responsible for generating new business through focused and rigorous outbound calling, screening of inbound leads, email prospecting and ultimately creating new business opportunities and increasing the company’s pipeline. This position offers extensive sales training and opportunity for growth within our sales organization.

    Responsibilities:
    • Generate new business through prospecting efforts; 80-100+ outbound calls/emails per day
    • Obtain additional prospect company information via websites and other methods
    • Conduct thorough discovery, qualify need and establish next steps
    • Keep up to date on Zmags SaaS product offerings
    • Entering / maintaining accurate information in Salesforce CRM
    • Locate and build out accounts that are in Zmags target market through use of various sources
    • Must have unquestionably high ethics, integrity, and humility and have a desire to be part of a stable, growing organization.
    • Demonstrated ability to work well in a fast paced, results oriented, team environment.

    Qualified candidates for this position have:
    • 1 to 3 years of sales/business development experience, Software As A Service experience a huge plus and preferred
    • Experience selling into marketing and ecommerce teams a plus
    • Exceptionally strong work ethic, self-motivated, metric-oriented, curious and driven with exceptional communication and interpersonal skills
    • Strong organizational and follow-up skills in order to run multiple opportunities in the sales cycle (8-12 weeks)
    • Must have a positive attitude, be confident, and desire to be the best
    • Experience with MS Office products and Salesforce.com a definite plus
    • BA/BS degree strongly preferred

    Competitive base plus commission. Full benefits are included.


    Email resume and cover letter to: careers@zmags.com

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